Are your squishies handmade?
Yes. Our products are handmade, so small differences in appearance are part of each piece. During busy seasons, dispatch may take a little longer. We work to send every order as soon as possible.
How do I check my order?
Sign in to My Orders with the email you used at checkout. You can also refer to your order confirmation email. If you need help, contact us with your order number.
Where can I find shipping and returns information?
Please read our Shipping Policy for delivery details and our Returns & Refunds Policy for return conditions. Shipping options and charges are shown at checkout.
How soon must I report an unboxing issue?
For damage, faults, incorrect or missing items discovered on arrival, please email lnkblisssquishies@outlook.com within 24 hours of the parcel being marked as delivered, with your order number, clear photos and a continuous unboxing video. Requests received after this window are not accepted under our voluntary unboxing after-sales policy, except where applicable law requires otherwise.
Please record a continuous unboxing video showing the sealed parcel, shipping label, packaging and all contents, and keep the packaging. The video is required as supporting evidence for unboxing claims. Your statutory consumer rights remain unaffected.
How should I care for my squishy?
Keep it away from heat, microwaves, hot cars and prolonged direct sunlight. Do not cut or puncture it. If it becomes damaged or leaks, stop using it and keep any filling away from children and pets.
Are squishies edible or suitable for every age?
No. Squishies are not food and must not be eaten. Follow the age guidance and instructions supplied with the specific product. If you are unsure whether a product is suitable, please ask us before ordering.
How can I get in touch?
Email lnkblisssquishies@outlook.com. Include your order number if your question is about an existing order.