Shipping policy

We offer free standard shipping on orders over $99.

Processing and Production Time

Inkbliss custom pet blankets are made to order. Production usually takes 3 to 7 business days after your order and customization details are confirmed. Orders with unclear photos or missing customization details may take longer because we may need to contact you before production.

Shipping Time

After production, standard delivery to the United States usually takes 7 to 15 business days. Delivery to other supported destinations may take about 10 to 20 business days. These are estimates and may be affected by carriers, customs, holidays, weather, or events outside our control.

Shipping Origin

Orders ship from our production and fulfillment location in Shenzhen, Guangdong, China.

Tracking

When your order ships, we will send tracking information to the email address provided at checkout when tracking is available.

Shipping Address

Please make sure your shipping address is complete and accurate before placing an order. If an order is returned or delayed because of an incorrect address, contact us and we will help review the available options.

Customs, Duties, and Taxes

Depending on your destination, customs duties, import taxes, or local fees may apply. These charges are controlled by local authorities and may be the customer's responsibility unless clearly stated otherwise at checkout.

Return Address

Approved returns must be sent to the same operational address used for fulfillment instructions unless we provide different written instructions:

Juchang Gathering, Longhua District, Shenzhen, Guangdong 518000, China

Questions

For shipping questions, contact us at getholosoul@gmail.com..